FINANCIAL POLICY AND BILLING

It is the policy of Northeast Dermatology Associates to have a Financial Policy that clearly outlines patient and practice financial responsibilities. We are committed to providing our patients with the best possible medical care and also minimizing administrative costs. This Financial Policy has been established with these objectives in mind, and to avoid any misunderstandings or disagreement concerning payment for professional services.

• Our office participates with numerous insurance companies. For patients who are members of one of these plans, our business office will submit a claim for services rendered. All necessary insurance information must be completed by the patient upon arrival for your appointment or a New Patient Registration Form can be downloaded and completed prior to your appointment. This form must be brought with you at the time of your visit.
• If a patient has an insurance that we are not contracted with, full payment is expected at the time of service.
• All cosmetic services are due at the time of service. .
• Payment for professional services can be made with cash, check or credit card.
• Copayments are collected at the time of service.
• Unmet deductibles are also due at the time of service with two payment options: (1) Credit card information is obtained and your account is automatically charged upon hearing from your insurance and one patient billing cycle; or (2) Payment is collected at time of service: 65% of total charges up to the unmet deductible amount. If option 2 is selected the remaining balance due, if any, will be billed.
• Any overpayments are automatically processed for refund after receipt of payment by your insurance. Payment for professional services can be made with cash, check or credit card.
• It is the patient's responsibility to ensure that referrals required for treatment are provided to the practice prior to the visit. Visits may be rescheduled, or the patient may be financially responsible due to lack of the referral.
• It is the patient's responsibility to provide us with current insurance information and to bring their insurance card to each visit.
• The adult accompanying a minor and the parents (or guardians of the minor) are responsible for payment at the time of service and any subsequent balances. For unaccompanied minors, non-emergent treatment will be denied unless charges have been pre-authorized or payment by credit card, cash or check at time of service has been verified
• Financial assistance is available for qualified patients. If a patient feels that he or she may qualify for assistance, our receptionist should be notified at the time the appointment is made for referral to the appropriate individual. Patients who do not have insurance are expected to pay for professional services at time of service unless prior arrangements have been made with us.

Our practice firmly believes that a good physician/patient relationship is based upon understanding and good communications. Questions about financial arrangements should be directed to our billing office at 978.691.5690 or 800.215.5242. Our billing staff is there to help and serve our patients.