FINANCIAL POLICY AND BILLING
It is the policy of Northeast Dermatology Associates to have a Financial Policy that clearly outlines patient and practice billing and financial responsibilities. We are committed to providing our patients with the best possible medical care and also minimizing administrative costs. This Financial Policy has been established with these objectives in mind, and to avoid any misunderstanding or disagreement concerning payment for professional services.

• Our office participates with numerous insurance companies and managed health care programs. For patients who are members of one of these plans, our business office will submit a claim for services rendered. All necessary insurance information, must be completed by the patient upon arrival for your appointment or a New Patient Registration Form can be downloaded and completed prior to your appointment. This form must be brought with you at the time of your visit.
• If a patient has an insurance that we are not contracted with, full payment is expected at the time of service.
• It is the patient's responsibility to pay any co-payment, deductible as specified by the plan at the time of visit. Any medical services not covered or considered medically necessary by an individual's insurance plan are the patient's responsibility and payment in full is due at the time of visit. Payment for professional services can be made with cash, check or credit card.
• It is the patient's responsibility to ensure that any required referrals for treatment are provided to the practice prior to the visit. Visits may be rescheduled, or the patient may be financially responsible due to lack of the referral.
• It is the patient's responsibility to provide us with current insurance information and to bring their insurance card to each visit.
• Financial assitance is available for qualified patients. If a patient feels that he or she may qualify for assistance our receptionist should be notified at the time the appointment is made for referral to the appropriate individual. Patients who do not have insurance are expected to pay for professional services at time of service unless prior arrangements have been made with us.
• Our staff is happy to help with insurance questions relating to how a claim was filed, or regarding any additional information the carrier might need to process the claim. Specific coverage issues, however, can only be addressed by the insurance company member services department (number is on the insurance card).
• The adult accompanying a minor and the parents (or guardians of the minor) are responsible for payment at the time of service and any subsequent balances. For unaccompanied minors, non-emergent treatment will be denied unless charges have been pre-authorized or payment by credit card, cash or check at time of service has been verified.

Our practice firmly believes that a good physician/patient relationship is based upon understanding and good communications. Questions about financial arrangements should be directed to our billing office at 978.691.5690 or 800.215.5242. They are there to help and serve our patients.